About Me
Accomplished business leader expanding into cloud architecture by applying proven track record of customer obsession, operational excellence, and technical competence. Former MSP founder with deep understanding of enterprise IT challenges now pursuing cloud infrastructure expertise.
Business Leadership Foundation: Founded and scaled TimothyTek managed services practice from startup to $250K annual revenue with 100% client satisfaction across 30+ demanding business customers. Successfully navigated strategic exit while protecting all client relationships and maintaining professional integrity.
Technical Competence: Currently pursuing AWS Solutions Architect certification with systematic problem-solving methodology from Launch School backend engineering foundation. Building hands-on cloud expertise through practical projects including Cloud Resume Challenge and serverless application development.
Customer Success Excellence: Managed heterogeneous environments (Linux, Windows, macOS) across 20+ client sites with zero security breaches. Expert at translating technical implementations to business value, managing complex stakeholder relationships, and delivering operational excellence.
Seeking: Associate-level cloud infrastructure or solutions architect opportunities where business leadership background provides competitive advantage. Open to remote positions and relocating to Dallas-Fort Worth area for the right opportunity.
Core Competencies
Customer Success Skills
Business Leadership
- P&L Management - Built profitable MSP with full business responsibility
- Customer Success - Achieved 100% client retention through customer obsession
- Operational Excellence - Service delivery standards and performance management
- Team Leadership - Hired, trained, and led technical professionals
- Executive Communication - Seminary training and stakeholder management expertise
Technical Expertise
- AWS Cloud Architecture - Pursuing Solutions Architect certification with business-focused approach
- Systematic Problem-Solving - Launch School engineering methodology
- Cost-Conscious Implementation - Business judgment in technical decisions
- Service Delivery Excellence - Operational reliability and performance standards
- Business Value Focus - Technical solutions that achieve measurable outcomes
Relationship Management
- Executive Communication - C-suite engagement
- Stakeholder Management - Multi-level coordination
- Conflict Resolution - De-escalation expertise
- Trust Building - Long-term relationship focus
- Customer Advocacy - Voice of customer champion
Certifications & Education
- AWS Solutions Architect Associate - In progress
- CompTIA Security+ - Planning renewal
- Launch School Backend Software Engineering - Completed 8 rigorous courses (Nov 2023 - Apr 2025)
- Google Project Management Certificate - Completed (2023)
- Google AI Essentials - Completed (2024)
- Master of Divinity - Advanced communication and leadership (2013)
Value Proposition
Business Understanding
Former business owner who understands P&L impact, ROI requirements, and strategic planning. Translate technical solutions to business outcomes.
Technical Credibility
Hands-on experience with cloud migrations, security implementations, and infrastructure design. Currently pursuing AWS certifications.
Customer Success
Track record of 100% client satisfaction through exceptional service delivery. Expert at building trust and managing complex relationships.
Industry Knowledge
Deep understanding of MSP operations, SMB IT challenges, and cloud transformation needs from business owner and technical implementer perspectives.
Professional Experience Highlights
MSP Founder & CEO
Built successful technology services company serving 30+ SMB clients. Implemented security frameworks, managed complex technical environments, and achieved 100% client satisfaction.
Cloud Transformations
Managed comprehensive IT infrastructure including network design, security implementation, and system integrations. Maintained zero security breaches across all client environments.
Enterprise Leadership
Managed 13-person team for 5,000+ system deployment at Vanderbilt Hospital. Delivered on time and budget with zero security incidents.
Strategic Consulting
Current consulting work includes IT infrastructure assessment and technology strategy development while building cloud architecture expertise through hands-on projects.
Industry Expertise
Deep understanding across multiple verticals:
Healthcare
HIPAA compliance, EMR integrations, clinical workflow optimization. Supported medical practices and hospitals.
Financial Services
Security frameworks, compliance requirements, high-availability systems. Worked with banks and investment firms.
Manufacturing
ERP integrations, shop floor systems, supply chain optimization. Modernized legacy infrastructure.
Professional Services
Practice management, document systems, remote work enablement. Transformed traditional offices.
Connect With Me
Thought Leadership
Publishing content on cloud business value
Speaking at industry events
Contact
Open to Cloud Architect opportunities in DFW area
Remote positions also considered
Helping enterprises maximize cloud investments through technical expertise and business acumen.