Joshua Michael Hall

Joshua Michael Hall

Business Leader | Expanding into AWS Cloud Architecture | Customer Success & Operational Excellence

Applying Proven Business Leadership to Cloud Solutions That Deliver Measurable Outcomes

Business leader expanding into cloud architecture by applying proven track record of customer obsession and operational excellence. Founded and scaled MSP to 30+ clients with 100% retention through business-focused approach to technical implementations. AWS Solutions Architect certified with systematic problem-solving methodology, specializing in customer success, cost optimization, and operational reliability. Targeting associate-level cloud roles with advancement potential.

🎯 Unique Qualifications

MSP Founded & Operated
100% Client Retention
P&L Management Experience
Business Leadership AWS Solutions Architect Customer Success Expert Operational Excellence
🚀 Seeking Associate-Level Cloud Roles | Customer Success & Technical Account Management | Competitive Compensation
Learn About My Journey Connect on LinkedIn Let's Talk

Business Leadership Foundation Applied to Cloud Solutions

Business
Leadership Track Record
Founded and scaled MSP with 100% client retention across 30+ demanding business clients
Customer
Success Excellence
30+ demanding business clients served with operational excellence and reliability
Technical
Cloud Competence
AWS certified with systematic problem-solving methodology and business judgment
Communication
Executive Engagement
Seminary training providing advanced presentation and stakeholder management skills

Cloud Architecture Competencies

Cloud Cost Optimization & FinOps

Certified FinOps Practitioner with expertise in multi-cloud cost management, resource optimization, and financial accountability. Implemented cost allocation frameworks saving organizations 20-30% on cloud spend. Expert in AWS Cost Explorer, CloudHealth, and custom cost dashboards. Proven ability to align engineering decisions with business objectives through data-driven insights.

Security Automation & Compliance

Security+ certified with hands-on experience implementing automated security frameworks. Reduced security incidents by 90% through proactive monitoring and automated remediation. Expert in AWS Security Hub, GuardDuty, and custom security automation using Lambda. Implemented compliance frameworks for HIPAA, SOC2, and PCI-DSS environments.

Infrastructure as Code & DevOps

Advanced expertise in Terraform, CloudFormation, and Ansible. Implemented GitOps workflows reducing deployment time by 75%. Built reusable IaC modules for multi-environment deployments. Experience with CI/CD pipelines using GitHub Actions, Jenkins, and AWS CodePipeline.

Multi-Cloud Architecture

Experience designing and implementing solutions across AWS, Azure, and GCP. Expert in cloud-agnostic approaches using Kubernetes and containerization. Implemented multi-cloud disaster recovery strategies with 99.99% uptime SLAs.

Professional Development & Certifications

Continuous learner transitioning from traditional IT to cloud technologies while leveraging strong business foundation.

Cloud Certifications

  • AWS Solutions Architect Associate
  • AWS Security Specialty (In Progress)
  • FinOps Certified Practitioner
  • CompTIA Security+
  • Terraform Associate

Technical Expertise

  • AWS Services (EC2, Lambda, S3, RDS, VPC)
  • Container Orchestration (Kubernetes, ECS)
  • CI/CD Pipeline Design & Implementation
  • Monitoring & Observability (CloudWatch, Datadog)
  • Python, Ruby, Bash Scripting

Industry Experience

  • Healthcare Cloud Migrations (HIPAA Compliant)
  • Financial Services (Security-First Architecture)
  • E-commerce (High-Availability Systems)
  • SaaS Platform Development
  • Enterprise Cost Optimization

Cloud Engineering Projects & Impact

Production-ready projects demonstrating cloud engineering expertise in cost optimization and security automation.

Multi-Cloud Cost Dashboard

Built serverless cost optimization platform aggregating spend across AWS, Azure, and GCP. Achieved 35% cost reduction for enterprise clients through automated rightsizing recommendations and reserved instance optimization. Platform includes real-time anomaly detection and automated alerting.

Security Automation Platform

Developed automated security compliance platform using AWS Lambda and Step Functions. Reduced audit preparation time by 80% through continuous compliance monitoring. Integrated with Security Hub, GuardDuty, and custom threat intelligence feeds.

Serverless CI/CD Pipeline

Architected zero-infrastructure CI/CD solution using AWS CodePipeline, Lambda, and ECS. Reduced deployment time from hours to minutes while maintaining 99.99% success rate. Implemented blue-green deployments with automated rollback capabilities.

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Thought Leadership & Industry Insights

Sharing insights on cloud transformation, business value creation, and technology leadership based on real-world experience.

Recent Topics

  • Implementing FinOps: A Practical Guide to Cloud Cost Optimization
  • Security Automation: Reducing Risk While Saving Time
  • Infrastructure as Code: Best Practices for Multi-Cloud Environments
  • Serverless Architecture: When It Makes Financial Sense
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