Joshua M. Hall
314-269-7477
HYPERLINK “mailto:michael.joshua.hall@gmail.com” michael.joshua.hall@gmail.com
HYPERLINK “http://www.linkedin.com/in/michaeljoshuahall/” http://www.linkedin.com/in/michaeljoshuahall/
Summary:
Highly motivated individual with proven organizational, management, and IT skills. Experience in system administration, customer service, and sales.
Relevant Skills:
Advanced experience managing foundational network services: IP, VLAN, DNS, DHCP
Advanced experience managing Windows operating systems: Windows 7/8/10/11
Experience configuring and managing Oracle Virtualbox virtualization
Experience configuring and maintaining Synology NAS
Some experience with Cisco networking
Exceptional troubleshooting skills and 2 years’ experience as chief systems engineer
Strong technical writing, grammar, and documentation skills
Significant experience with Unifi APs, Watchguard Firewalls, Dell Computers and Servers, TP Link routers and switches. Experienced with just-in-time learning and troubleshooting other systems.
Professional Experience:
Eureka Gardens, LLC. – Eureka, Missouri 12/20 – Present
Owner - Rental Properties Company
Purchase, renovate, rent, and manage residential properties.
TimothyTek – Eureka, Missouri 12/20 – 07/23
Founder and Systems Engineer
Founded an IT company serving SMBs.
Responsible for the business side of the company as well as the lead engineer/technician.
Sale, plan, implement, and maintain networks, CCTV systems, telecom systems, servers, computers, and information systems.
Managed 200 endpoints across various companies in St. Louis.
Installed, configured, and maintained several Windows and Linux servers.
Designed and completed multiple network refresh projects: cabling upgrades, routers, switches, phone systems, computers, servers, NAS, firewalls, and APs.
BMA, Inc. – Washington, Missouri 10/20 – 5/21
Information Technology Support Technician
Served as first line technical support for our 70 client companies. Troubleshot systems remotely and on site, repairing and reconfiguring both hardware and software. Designed and installed new networks, systems, and devices.
EPC and PCA, - 3 Congregations in Illinois 10/15 – 06/20
Pastor
Served as a pastor; managed churches, public relations, strategy, led boards, public speaking, vision casting, developed and led change and growth.
Increased membership by 15, and attendance from 85-142 in person and an additional ~30 virtually in 14 months at the last congregation served.
Apex Technical Services Contractor – 2 Assignments 07/14 – 06/15
Vanderbuilt Hospital – Nashville, Tennessee
Refresh Team Lead Contractor
Managed 11 Techs, Replaced ~ 5000 systems in 5 months
Worked with charge nurses and administration to schedule installs, confirm functionality and customer satisfaction.
Supported my team of technicians, managing schedule, and directing daily activities to meet target project end date. Met target end date on time and under budget.
Elsevier – St. Louis, Missouri
Technical Support Contractor
Tier 1 technical support.
Sunshine Ministries – St. Louis, Missouri 02/14 – 07/14
Technical Services Part-Time
Self- Employed – St. Louis, Missouri 07/10 – 02/14
Computer Support Technician
Twin Oaks Presbyterian Church – St. Louis, MO 06/10 – 12/13
Pastoral Intern
Certifications (most expire in 2024):
CompTIA Project+
ITIL 4 Foundation
CompTIA Cloud+
CompTIA Security+
CompTIA Network+
CompTIA A+
CompTIA Secure Cloud Professional
CompTIA Secure Infrastructure Specialist
CompTIA IT Operations Specialist
CompTIA Cloud Essentials
LPI Linux Essentials
3CX VoIP Beginner and Intermedia
CompTIA Cloud Admin Professional
Education:
Master of Divinity Dec. 2013
Covenant Theological Seminary, Creve Coeur, MO
Bachelor of Arts in Biblical and Theological Studies Dec. 2009
Covenant College, Lookout Mountain, GA